Psychological First Aid

At Unity Care Solutions we have always strived to look after our staff.  However, in early 2020 with the Covid-19 pandemic it became evident that we all needed a more structured approach to our staffs’ wellbeing. With this in mind, all our office support staff trained in Public Health England’s ’Psychological First Aid’ training in early summer of 2020.  This gave us the confidence to be able to talk to our staff and signpost them if they were struggling with mental health.

UCS Wellness program

We wanted to build on what we learnt in the Psychological First Aid Training so we developed our own internal “Wellness program” to make staff feel valued by offering support at work, and to offer opportunities to talk and give assistance via signposting. Our aim is to enhance and build on the relationships we already have with our staff and to be able to identify any concerns early on that might affect the wellbeing of our staff, either work related or on a personal level.  This was launched in our new Wellbeing Newsletter in October 2020.

Wellbeing newsletters

To celebrate World Mental Health Day on 10 October 2020 we launched our first Wellbeing newsletter for our staff.


We thrive is an employee experience platform that is being used by Unity Care Solutions to identify the views and wishes of our employees.  Powered by expert workplace psychologists, We Thrive produces instant personalised feedback, action plans, tools and resources that our staff need to thrive, both personally and professionally.

Valuing our staff

We know that our staff are our number one asset.  To show our appreciation we like to surprise our staff and send them little ‘pick-me-ups’ such as mini ‘care’ hampers containing hand cream etc; ‘We Care’  from the ‘We Care’ campaign; ‘Care’ badges from Care England campaign  and Frontline19 ‘virtual hug’ tote bag from the Frontline 19 campaign as well as a voucher at Christmas.

Blue Light Card

We also wanted to reward our staff so we bought in and made available to all our staff access to the Blue Light  Card which gives discounts to many online and in-store discounts only available to those in the Emergency services, NHS, Social Care, Armed forces sector.

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